Acceptable Use Policy
Last updated: 28 August 2026
Operator
Agent Store is operated by URBAN ACE LIMITED under the Urban Ace name. Company number 15313829; registered in England and Wales; registered office: 86–90 Paul Street, London, England, EC2A 4NE. Email: info@urbanace.co.uk.
Allowed use
Use Agent Store for lawful personal, business and educational assistance that respects people, property, confidentiality, platform rules and applicable law. Keep a human review step for consequential work.
Do not use Agent Store to
- facilitate crime, fraud, harassment, abuse, exploitation, terrorism or evasion of safeguards;
- send spam, impersonate people, phish, distribute malware or access systems without permission;
- make solely automated high-impact decisions about people or provide unreviewed medical, legal, financial or safety advice;
- process sensitive or confidential information without a lawful purpose, suitable safeguards and the permissions required;
- circumvent usage limits, probe other tenants, extract credentials, or interfere with service availability.
External actions and enforcement
Agents may be configured to prepare actions, but external side effects require the approval controls agreed for the build. We may investigate security signals, restrict tools, suspend access or end service where reasonably necessary to protect people, systems, providers or other customers.
Report a concern
Report suspected abuse, compromise or an urgent safety issue to info@urbanace.co.uk. Do not include passwords, API keys or bot tokens.